After paying the owner the sales price of the van on Nov. 18, we finally have tags and can drive it as of December 3. This entire experience has been one of frustration and endurance from the beginning but it’s over now, and we have the freedom provided by a wheelchair van.
Today, after breakfast, I got Lynn dressed, put him in his powerchair, and he drove himself out the door and into the passenger side of the van. After figuring out how to use the straps to secure the wheelchair to the floor, we were on our way and for the first time in over two years, Lynn actually went into a store and bought something for himself. What freedom that is! I no longer have to be his eyes and ears at the hardware store and won’t have to experience the frustration of figuring out what size nail he needs or what type. He can actually talk nails to the salesperson himself and get what he wants. No more guessing by me and returning it a few times before I get it right. Yeah!!!
I have to admit, however, that I am still considering filing a formal complaint against the lending company. It’s not that I want them to be in trouble, it’s that they do not have a process for addressing the needs of the disabled. All I want is for them to create a process that they will follow going forward to quickly be able to determine the value of conversion vans or other special needs equipment. They really should have that in place and I would like reassurance that they will. I plan to contact the President or someone there to ask them to create such a process and let me have a copy so that I know this won’t happen to anyone else. I had rather they do that than report them to the Dept. of Justice for an Americans with Disabilities violation. (I hope I will follow through with what I want to do and won’t become too distracted and forget.)
So anyway, we have the van and we now have a comfortable and reliable way to get Lynn to destinations. We have two doctor’s appointments this week and should be able to make both without any trouble. The one Friday is the important one–it’s where we’ll hopefully get some blood work done to find out if his anemia is improving or getting worse. Keep the prayers going that it’s getting better. He still feels really bad but we had to change his blood pressure medicine too this week so it may be the adjustment to that. Have you noticed that MS patients don’t adjust to change very well? Any change in medications or routine just knocks the wind right out of them for days…at least it does to Lynn.
I hope all is well with you and your family. Thanks for your prayers….they really worked….we have our van and we can drive it. Amen.
Remember to check with your vehicle insurance. Much like lending companies, they too can have a difficult time grasping wheelchair accessible vans. Insuring your vehicle may not cover repairing or replacing wheelchair accessible modifications. I found in our case I needed to pay a few dollars more a month to insure replacement or repair of ‘customizations’ otherwise in case of an accident only the blue book value of the van would be considered.
Caregivingly Yours, Patrick
Thanks for bringing that up. I mentioned it was a conversion van but I didn’t stress the point. I’ll check on that tomorrow.
Donna